QuickBooks Error H202 is a common issue that users face when trying to switch to multi-user mode. This error indicates that the multi-user setup is not working due to a communication problem between the server and QuickBooks Desktop. The error can disrupt your workflow and prevent multiple users from accessing the company file simultaneously.
Causes of QuickBooks Error H202
Several factors can lead to QuickBooks Error H202. Understanding these causes can help in troubleshooting the error effectively.
- Incorrect Hosting Configuration: If the hosting settings are not configured correctly, it can trigger Error H202.
- Firewall Blocking Communication: Firewalls can block incoming and outgoing communication to the company file, leading to this error.
- Network Issues: Problems with the network, such as incorrect DNS settings, can also cause Error H202.
- Damaged QuickBooks Database Server Manager: A corrupted or damaged QuickBooks Database Server Manager can prevent multi-user mode from functioning properly.
Steps to Fix QuickBooks Error H202
Here are the steps to resolve QuickBooks Error H202 and get your multi-user mode working seamlessly.
Step 1: Verify Hosting Settings
Ensure that only the server computer is hosting the company file. Follow these steps:
- Open QuickBooks on each workstation.
- Go to File > Utilities.
- If you see Host Multi-User Access on the list, the workstation is not hosting the file.
- If you see Stop Hosting Multi-User Access, select it to stop hosting.
Step 2: Use the QuickBooks Database Server Manager
The QuickBooks Database Server Manager helps manage multi-user mode. Here’s how to use it:
- Open QuickBooks Database Server Manager on the server.
- Go to Start > Programs > QuickBooks > QuickBooks Database Server Manager.
- Click on Add Folder and add your company file.
- Click Scan to start the scan process.
- Once the scan completes, close the Database Server Manager.
Step 3: Check Firewall Settings
Firewalls can block communication necessary for QuickBooks. Adjust your firewall settings as follows:
- Open Control Panel on your computer.
- Go to System and Security > Windows Firewall.
- Click on Advanced Settings.
- Right-click on Inbound Rules and select New Rule.
- Choose Port and click Next.
- Select TCP and enter the ports required for QuickBooks (e.g., 8019, 56728, 55378-55382).
- Click Next and follow the prompts to create the rule.
Step 4: Ping the Server from the Workstation
Ping the server to check network connectivity:
- On your keyboard, press Windows + R to open the Run command.
- Type cmd and press Enter.
- In the command prompt, type ping [server name] and press Enter.
- If you receive a reply, the network connection is working.
Step 5: Edit the Windows Hosts File
Editing the hosts file can resolve DNS issues:
- On your keyboard, press Windows + R to open the Run command.
- Type C:\Windows\System32\Drivers\etc and press Enter.
- Open the hosts file with Notepad.
- Add the server’s IP address and server name at the end of the file.
- Save and close the file.
Conclusion
QuickBooks Error H202 can be a major inconvenience, but with the right steps, it can be resolved quickly. By verifying hosting settings, using the QuickBooks Database Server Manager, adjusting firewall settings, checking network connectivity, and editing the hosts file, you can ensure smooth multi-user access to your QuickBooks enterprise support phone number . Follow these steps carefully to get your QuickBooks back to optimal performance.